If your order is shipping to an incorrect address, please contact info@garlandcollection.com right away.
WHAT SHIPPING SERVICE DO YOU USE?
We use FedEx 2-Day Air for US shipping. Items shipped to the UK, France, Germany, China, Japan, and Australia will be sent via FedEx International Priority with Insurance. We are happy to place other international orders when shipping methods are available, and most will be sent via USPS International Priority.
HOW MUCH DOES SHIPPING COST IN THE U.S.?
All jewelry is shipped within the USA via FedEx 2-Day Air and is insured to protect against loss or damage during transit. The cost for shipping within the Continental US is $25.
HOW MUCH DOES SHIPPING COST OUTSIDE THE U.S.?
International shipping costs $120. Orders to the UK, France, Germany, China, Japan, and Australia are sent via FedEx International Priority with insurance. For other countries, most shipments will go through USPS International Priority. If your country isn’t listed at checkout, contact us for options. Please note that any brokerage fees, import taxes, or duties are the buyer's responsibility. We’ll send a tracking number once your order ships.
WILL MY ITEMS BE SAFE IN TRANSIT AND DELIVERY?
We require a signature for all deliveries, so packages won’t be left unattended. Garland Collection is not responsible for delays by the shipping carrier. All packages are insured against theft and damage during transit. Once signed for, we are no longer liable. Each piece is handmade and carefully inspected before shipping. Please check your package upon arrival, and if you find any damage, contact us at info@garlandcollection.com.
Our new birthstone disc charm is modeled after a precious charm of Nicole's that her grandparents gifted her when she was a teenager. Classic and chic, she still wears it regularly to this day. Our take offers these small discs in every birthstone as a single piece for wearing on a chain or as a charm to layer on personal charm necklaces and bracelets.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item. – Item arrived not as expected (ie. damaged packaging). – Item had defects. – Over delivery time. – The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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In no event shall Garland Collection or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Garland Collection's Internet site, even if Garland Collection or a Garland Collection authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions And Errata
The materials appearing on Garland Collection's web site could include technical, typographical, or photographic errors. Garland Collection does not warrant that any of the materials on its web site are accurate, complete, or current. Garland Collection may make changes to the materials contained on its web site at any time without notice. Garland Collection does not, however, make any commitment to update the materials.
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Garland Collection has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Garland Collection of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms Of Use Modifications
Garland Collection may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
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Any claim relating to Garland Collection's web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.
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